COVID - 19 Information

In light of the COVID-19 pandemic, we wanted to extend our prayers and support. This is certainly a difficult time for all, and we hope that your team is holding up well and staying healthy. With this in mind, please know that we will accommodate however necessary for those Diocese who implement the IFG ACRE and Adult Survey assessment tools as growing concerns over COVID-19 may affect your scheduled assessment window.

At this time, our team here at Catholic Faith Technologies is still operating in a “business as usual” mode, but we will continue to monitor COVID-19 and will provide updates as to our operability as the situation evolves. As you take steps to ensure your own health and safety and that of your Diocesan community, please don’t hesitate to reach out to our support team to communicate your contingency plans and we will accommodate accordingly.

If you are still uncertain as to how the spread of the virus will affect your plans to administer ACRE or Adult Survey, here are some of the solutions we have been able to offer that you might find worth considering:

  1. For those who planned to administer the offline ACRE or Adult Survey but have not yet ordered or paid for materials:
    • The online, browser-based assessment can be taken in a remote setting in the event of school closures, disrupted instruction, or self-quarantines. If you are interested in the online format and have questions, please call or email the support desk and we will be happy to serve you.
  2. For those who have already ordered and paid for offline ACRE or Adult Survey materials:
    • If you wish to convert to the online, browser-based assessment, you can do so free of charge. Please call or email the support desk if you have questions about ordering or billing.
    • We will also accept offline submissions for 2019-2020 scoring into the summer to allow for schools and parishes to test their students when it is deemed safe to resume class time.

Know that in this time of uncertainty that we are here to help and that we are grateful for the opportunity to serve you and your students. If you have any questions or concerns you’d like to discuss with the CFT team, you can contact the support desk by calling 1-800-707-6232 or emailing help@nceaifg.com.

Blessings,

The Catholic Faith Tech team